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Policies

CSA Refund Policy:

Unfortunately, CSA shares are not refundable. Please consider your eating habits and work/home schedule before deciding to sign up for the CSA.

The philosophy of entering into a CSA partnership with a farm is such that you 'buy' a share of the farm before the season begins and in doing so, you assume the benefits of abundance as well as the down sides, such as a crop loss.  If a certain crop is going plentiful, we give you more in your box. While we do our very best to plant a large variety of crops to fit all of our customer outlets, if we have a loss on a crop, you also share in that loss and we have to substitute for another item.  

Another key tenant of becoming a CSA shareholder is that by doing so at the beginning of each season, you are providing the farmer with start up capital in the time that it is most needed. Your investment helps purchase seeds, transplants, infrastructure and equipment repairs, and much much more. That money gets spent early in the season or is earmarked and thus issuing a refund isn't possible as we would be taking a great loss.

Add-On Refund Policy:

If you purchased an add-on item(s) and it was not up to your standards then we will refund the price or replace it with a like or similar product. Please contact our office to begin this process, 831-426-1075.

Shipping/Delivery Policy:

Route 1 Farms does not ship or deliver items except to a predesignated location where CSA shareholders will then pick up their boxes.

Privacy Policy:

Route 1 Farms will not sell/trade/share any of your personal information. All information stays with Route 1 Farms.